NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR850 not visible to some devices
Model is RBK852 (AX6000) - not available in the model dropdown. Installed the new Orbi today using the mobile app (replaced a DLInk wifi router). All went well, until I noticed one laptop cannot se...
One possibility to 'not see' an SSID would be the regional WiFi settings.
If your router is configured for "Europe" (See Wireless Settings under Advanced menu group) it can use channels 1 through 13 and could have selected channel 12 or 13.
If the laptop is "American" it will only see see channels 1 through 11 (but I cannot advise how to check that setting)