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Forum Discussion
Orbi RBR850 Sattelite disconnects and slow
I purchased the Orbi two weeks ago. The main unit is set up in the living room and the sattelite is about 70 feet away from it. I am getting great speeds when everything works. The backhaul says "good...
I made all the changes and now it's worse. Used to drop every day or two now it's every hour. The connect is very strong when it is connected but this dropping is ridiculous. Really getting on our nerves. Amy other suggestions before I return it?
Try channel 6 and turn down the power out put to 75 or 50%. Under Advanced Tab/Advanced Settings/Wireless Settings
- Changed power to 50 and even 25. Changed to channel 6.
Still the same problem. It is happening when my son is gaming. It just kicks him out and then slows to very slow. When we ping we see quite a bit of lag spikes. If we reboot the Sattelite it will work for awhile until it happens again. Updated to the new hotfix firmware. Still happening.
Beyond frustrated at the cost of this product and now apparently I am past the return window. I keep asking support to at least let me exchange it.
Not sure what else to try..any other tips?Lets try a factory reset on the RBS and RBR and setup from scratch since you updated FW.
If this still continues, i would open a support ticket with NG support and get more help and information on this. Possible the RBS chould be bad.
