NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Arkiteker
Sep 13, 2022Tutor
ORBI RBR850 Slow Upload
I have an Orbi RBR850 running Firmware Version: 4.6.9.11 I have fiber internet of 500/500. I have tested my speed directly from the NID and received 492/491. I have also tested it from NID>Switch ...
Arkiteker
Sep 14, 2022Tutor
It's not the NID, it's not the cables...it's the Orbi. There is SOMETHING in the router throttling the Upload speed because when IT is removed from the equation everything works as it should. NetGear has yet to come up with a solution.
iyang
Sep 14, 2022NETGEAR Expert
Hi Arkiteker ,
As you mentioned that removed from the equation and then upload speed back to normal.
Can I know what's function/ application removed from the equation ?
Thanks.
- ArkitekerSep 15, 2022Tutor
Does everyone see what I'm talking about? NetGear doesn't read or care.
Iyang, the device I removed was the ORBI ROUTER!!!! This is what I'm saying, the issue is the router itself, not the DIA Connection, Not the NID, Not the cables, Not the computer...IT'S THE ORBI ROUTER.Do you clearly understand this? There is SOMETHING inside the router or its settings that slows the Upload speeds.
DO YOU UNDERSTAND THIS?
- FURRYe38Sep 15, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Is there a switch in between the ONT and RBR? Can you connect the RBR directly to the ONT?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update?
- ArkitekerSep 15, 2022Tutor
This has already been done...multiple times. The problem is the ORBI.
I will NEVER EVER EVER buy another POS Netgear ever again. The tech support is the worst on the planet. You don't read, you don't understand and you don't care. Your router is a POS and is throttling my upload speed.