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Forum Discussion
johnsteh
Oct 03, 2022Aspirant
Orbi RBR850 suddenly blocks Apple Store
My Orbi RBR850 worked fine for more than a year, but suddenly, without any changes made, it blocks the Apple Store on my iMac. The website shows: "The page you're looking for can't be found". First I...
johnsteh
Oct 05, 2022Aspirant
The router is connected to a Genexis Glass Fibre modem. Cannot see the typenumber.
Connection to all my computers is very good and stable, upload and download always around 735 Mbps.
I never had Access Controls, Armor or Parental Controls enabled. The router worked fine until last week. I changed nothing since I installed in in february last year. Suddenly the Apple Store url was blocked en since today more url's are blocked.
Firmware is 4.6.9.11_2.3.5
When I look in "advanced", no sites or services are blocked. It is empty.
FURRYe38
Oct 05, 2022Guru - Experienced User
Do you know if your Fiber ONT has any form of router and wifi built in?
Most likely if you haven't changed anything on the Orbi system and had been working, probably nothing to do with the Orbi system.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Last resort maybe a full on factory reset and setup from scratch...