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Forum Discussion
rdouma
May 30, 2024Guide
Orbi RBR850 unstable/DHCP assignment issues after reboot
Post concerns a RBR850 and 2 RBS850 satellites, all running firmware version V7.2.6.31_5.0.24. Summary: I have to turn off all WiFi devices near the router in order to get a successful reboot whe...
raven_au
Jun 02, 2024Virtuoso
rdouma wrote:TL/DR: I suspect the latest firmware update made the router unstable and it seems to have trouble assigning DHCP addresses if wifi-devices are turned on before it finalizes its booting sequence. Assigning them IP-addresses via named devices doesn't seem to help; the devices need to be OFF. Not doing so makes the entire house fail in DHCP-assignments.
I don't think so, I have had this same problem for a long time.
I was excited to read that, for you, not making any DHCP reservations resolved the problem.
I reinstated my 850's to see if that would work and to my surprise removing all my DHCP reservations did allow the system to reboot and continue issuing addresses, unfortunately, after less than 24 hours one of my satellites started showing magenta light which I took to mean it could not renew its IP address and sure enough my Android phone could not renew its address either.
A couple of things to note:
1) This is on V7.2.6.21_5.0.20 and I have seen it on earlier firmware versions.
2) Some time after I first saw this I tried my RBK50 kit and saw the same problem leading me to think it is related to some sort of a race in the DHCP server when the number of devices is large, possibly more than about 50 but more than 80 is when I really started having a problem.
3) Following a factory reset the system, which generally works to get the system going again, will sometimes reboot successfully a couple of times before the same problem occurs again.
I have no idea why this happens but once it starts it doesn't seem to stop, and I have no reliable work around, the only thing I can do is disable the router DHCP server and use my NAS for DHCP instead.
This has been a problem for years and Netgear not paying any attention to the forums is just not good enough, but then they give only three months support on new purchases, so ...
Ian
rdouma
Jun 02, 2024Guide
I was excited to read that, for you, not making any DHCP reservations resolved the problem.
Eh... where did I say that? I surely didn't intend to say that; one of the steps I used to get back to a workable solution was the opposite of that: I basically have all known devices in my house as a named device now.
Some time after I first saw this I tried my RBK50 kit and saw the same problem leading me to think it is related to some sort of a race in the DHCP server when the number of devices is large, possibly more than about 50 but more than 80 is when I really started having a problem.
Very well possible it's related to the amount of devices. I have a bunch of them and a large amount was added over the last months when installing Wiz light bulbs.
This has been a problem for years and Netgear not paying any attention to the forums is just not good enough, but then they give only three months support on new purchases, so ...
Yeah, with you on that one. I would expect that you would never want to restrict users to be able to easily submit bug reports but no. Luckily there's this forum and some power users here that seem to know their way around this but in my opinion NetGear should be welcoming bug reports instead of trying to make it hard to submit one.