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Forum Discussion
wheaties82
Mar 22, 2022Aspirant
Orbi RBR850 Upload Speed Issue - ARP Table?
I have an issue. I have full 1GB fiber internet (up + down) from my ISP. When I initially reboot ORBI RBR850 and do hard wire speed tests (ookla) I see ~850Mbps download and ~860 Mbps upload. Afte...
FURRYe38
Mar 22, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
How are the RBS connected to the RBR using ethernet? Directly to the back or is there a LAN switch or wall jacks in between them?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
wheaties82
Mar 22, 2022Aspirant
Thank you for your response, let me see if I can answer all the questions.
ISP ONT Device Manufacturer: Calix GigaPoint 803G
Model No: 100-04255 11
RBS are connected to RBR via wired ethernet, Cat5E, going through a 1G unmanaged switches back to RBR. There are a few wall jacks in between as well. [To reiterate, all speed tests have been done directly on the RBR device, nothing in between, with Cat5E cable. Wireless tests show similar degradation of upload speed and slight loss of download speed. I am sure if the root issue is addressed the wireless speeds would reflect the improvement]
Home is ~3200 sq ft
Setup of RBS to RBR is like this: RBS (one end of home) - - - RBR (center of home) - - - RBS (other end of home). There is 25-30 ft approximately between the RBR and RBSs. Again, all RBS are connected via hardwire backhaul, Cat5e, all show wired backhaul in UI.
Wifi channels are set to: Auto for 2.4GHz and 48 for 5GHz.
I have one Wifi neighbor and they are 500+ feet away.
I have power cycled the ISP device and router many times during the firmware upgrades, troubleshooting calls and diagnostic tests. The power-off period is at minimum 1 min, sometimes as long as 10 minutes. I follow the order of reboot as specified below, modem, router then network computers.
- FURRYe38Mar 22, 2022Guru - Experienced User
What is the Mfr and model# of the ethernet switches in the configuration?
Are speeds to spec a the RBR if you turn OFF the RBS and the connecting LAN switches?
Is Armor enabled?
Did you power OFF the ONT along with the RBR for minute then back ON with the ONT first then RBR then test?
- wheaties82Mar 22, 2022Aspirant
Manufacturer of Switch: Monoprice
Model number of Switch: 10927 8 port gigabit ethernet switch
Results are unaffected if the RBS are connected/disconnected.
Armor is disabled.
Yes I power cycled the ONT with the RBR. ONT first, RBR second.
- FURRYe38Mar 22, 2022Guru - Experienced User
Has Armor ever been enabled then disabled?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.