NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JCasetta
Nov 22, 2021Tutor
Orbi RBR850 w/4 Satellites Firmware Ver4.6.3.16 - Trouble Connecting
Seriously need some help team as I am on the verge of just buying something new if I can not get this resolved as it is impacting my working from home. I have the Orbi RBK853 or RBR850 if what yo...
FURRYe38
Nov 22, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the Mfr and model# of the ethernet switch in the configuration?
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579