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LukeM's avatar
LukeM
Star
Jul 28, 2020
Solved

Orbi RBR850 WiFi - SSID Not visible on some devices

I have an Orbi 6 Mesh Router with Firmware version 3.2.15.25_1.3.15. I have two sattelites and the install was fairly staightforward. However, since, day 1, the Orbi does not show up in the SSID list...
  • Mikey94025's avatar
    Mikey94025
    Jul 29, 2020

    Use the admin browser (orbilogin.com), go to Advanced... Advanced... Wireless Settings, change CTS/RTS threshold for both 2.4Ghz and 5Ghz to 2347.  This corrects many wireless compatibility issues.

     

    If that doesn't work, in the worst case you can uncheck Enable AX in Advanced... Setup... Wireless Setup.  But it would be a shame to disable AX on your new AX router just to remain compatible with older devices.

     

LukeM's avatar
LukeM
Star
Aug 10, 2020

Hi FURRYe38,

thanks for the heads up. I have tried to apply the update. For the two satellites, it worked fine, however I cannot get the router to accept the update. I consistently get an error that the update has failed but no indication as to why. Screen shots attached. Any suggestions? (PS. The PC is connected via Ethernet to the router as cannot connect via wifi unless I disable AX).


Thanks,


Luke

LukeM's avatar
LukeM
Star
Aug 10, 2020

FURRYe38 second screen shot. (I couldn't find a way to add more than one file to the same post).

Regards,


Luke

LukeM wrote:

Hi FURRYe38,

thanks for the heads up. I have tried to apply the update. For the two satellites, it worked fine, however I cannot get the router to accept the update. I consistently get an error that the update has failed but no indication as to why. Screen shots attached. Any suggestions? (PS. The PC is connected via Ethernet to the router as cannot connect via wifi unless I disable AX).


Thanks,


Luke