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Forum Discussion
ORBI RBR853 not connecting to 5ghz
Very strange issue, can't find solution anywhere. I have RBR850 since a long time, always fine. Lately saw performance drop in speed, checked and realised when I connect to the mail router and not o...
Its your device itself (phone, tablet, etc) that decides whether to connect to the 2.4ghz or the 5ghz.
Have you done a wireless scan to ensure the router is broadcasting on 5ghz? (not using the built-in scanner but a 3rd party one like inssider or winfi)
Thank you, I just did and that's what I got, it's attached.
What does it mean?
I always used channel 40 for 5ghz, and as I sai if I move away from the main router to one satellite that's the network and channel my device would connect
Your photo includes pretty much no important data as you cut most of it off.
Channel 40 is a decent one to use but if you change it on the router, it'll change on the satellites as well. Have you tried changing it?
Yes, I tried put 36 for instance on the router admin portal, at that point no device were able to connect so I reverted it back to 40.
Are you saying the router is indeed broadcasting the 40 channel on 5ghz? If so, any idea why no device would connect if it's broadcasted by the router but would instead if broadcasted by a satellite?
I have no idea whats broadcasting as you cut off all the important info on your photo.
I tried to collect more information from the network scan, see if this attached can help!
Thank you again for the support!
and whats the name of your network?