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Forum Discussion
Ericasjourney
Apr 26, 2023Aspirant
Orbi RBR860 - DNS issue with website
Computer: Using 2023 MacBook Air and an older Dell Latitude (work). Also occurred on a former 2013 MacBook Pro as well as my Samsung Galaxy S22+ when connected to the home network. Connection: Have ...
- Apr 27, 2023
It would be useful to see the error messages. Both the MacBook and the Lattitude have the option to define DNS servers. What happens if they are set up to use Google DNS? (8.8.8.8) or CloudFlare (1.1.1.1)?
Ericasjourney
Apr 27, 2023Aspirant
Unfortunately I cannot deactivate the ISP WiFi or I lose my TV because they hardcode the cable box to their wifi exclusively (they have monopoly in town). They also do not allow anything other than standard configuration of their equipment for the same reason and they want to force customers to use their wifi equipment exclusively. They are the only broadband ISP in town until late this or sometime next year...
FURRYe38
Apr 27, 2023Guru - Experienced User
Ok, so give option#2 a try and see if this helps with the DNS issue. Just configure the DMZ on the modem for the RBR.
- EricasjourneyApr 27, 2023AspirantAgain, I have zero access to their equipment and historically refused to alter any settings due to their monopoly here. If it were my personal modem this would not be an issue but they don't care about customers or service (Optimum/Suddenlink). I will contact them with the info provided however and make a bit of noise about it to see if it helps.
Thanks- FURRYe38Apr 27, 2023Guru - Experienced User
Ok understand. So only other best option would be to configure AP mode on the RBR then...Since your in a double NAT condition which maybe causing problems. Putting the RBR in to AP mode should help this.
- CrimpOnApr 27, 2023Guru - Experienced User
It would be useful to see the error messages. Both the MacBook and the Lattitude have the option to define DNS servers. What happens if they are set up to use Google DNS? (8.8.8.8) or CloudFlare (1.1.1.1)?