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Forum Discussion
Solved
Orbi RBR860 - DNS issue with website
Computer: Using 2023 MacBook Air and an older Dell Latitude (work). Also occurred on a former 2013 MacBook Pro as well as my Samsung Galaxy S22+ when connected to the home network. Connection: Have ...
It would be useful to see the error messages. Both the MacBook and the Lattitude have the option to define DNS servers. What happens if they are set up to use Google DNS? (8.8.8.8) or CloudFlare (1.1.1.1)?
Ok understand. So only other best option would be to configure AP mode on the RBR then...Since your in a double NAT condition which maybe causing problems. Putting the RBR in to AP mode should help this.
It would be useful to see the error messages. Both the MacBook and the Lattitude have the option to define DNS servers. What happens if they are set up to use Google DNS? (8.8.8.8) or CloudFlare (1.1.1.1)?
- My work PC can hit the sites perfect when on the company VPN or a mobile hotspot but not when only routing through the ISP environment. My personal MAC also connects when using a mobile hotspot but not the ISP. So it's not the computers but the ISP specifically that seems to be blocking
Have the ISP help you with either bridging the modem, getting the DMZ configured for the RBR in router mode or configure the RBR for AP mode. Should resolve this.
- Setting the DNS to Google took care of it. It was set to the main modem and seems theirs is blocking it. THANK YOU!!!
Glad you got it working. PBe sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡