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Forum Discussion
Orbi RBR860 Mesh System
Hi all, Looking for help with a problem with my RBR860 mesh system. I have 1 x RBR860 router with 2 x RBS860 satellites connected via ethernet backhaul that have been operating fine for the past ...
Is your ethernet backhaul running through a switch or directly off the router?
I've never had the mesh system fail to sync with an ethernet backhaul so long as they're on the same firmware as the router.
have you compared the router vs satellite firmware?
Thanks for your reply.
Backhaul is straight off the router.
I have included an image that shows my Orbi dashboard and that the satellites are not connected in the attached devices.
This is the issue I am having - I cannot get them the reconnect after removing them so can't even check the firmware version for the satellites. The router firmware is the most current version.
Any other suggestions please?
are you able to factory reset the satellites and then manually resync them?
Thanks for posting that screen shot. Since it does not display any satellites (not even 'Disconnected'), I would use the menu item Add Orbi Satellite to add them. Keep them in the same room as the router until they either get added or fail to do so. No point in dashing around the house until this is established.
