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Forum Discussion

VeryCB's avatar
VeryCB
Aspirant
Jul 28, 2024
Solved

Orbi RBR860 Speedtest at 3600+ Mbps but devices connected to 5Ghz only got ~900 Mbps

I'm on a hyperfiber 4 Gbps plan from my broadband provider and using RBR860 as the router, directly connected to the fibrebox via the 10 Gbps port. Then I tested the internet speed with Orbi app (...
donawalt's avatar
donawalt
Mentor - Experienced User
Jul 28, 2024

I have an iPhone 15 Pro and the Orbi 960. I get up to around 1400-1500 Mbps D/L with it.

 

If your iPhone is getting around 900, that suspiciously looks like the iPhone is using WiFi 5, not 6. I have seen the phone get stuck like that, and sometimes needs WiFi turned off/on, or even a restart.

 

If you use the Orbi app, run it on your phone, tap Device Manager, find your phone in the list, and tap the name - you will see something like this. Is it on 6 GHz?

 

Also - how far away from the router are you when you run the WiFi speed test?

 

And, what version of firmware are you running on the 860?

 

 

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Jul 28, 2024

    The Orbi 860 is a WiFi6 product.  Orbi 960 is WiFi6E.

    That may explain some of the observed difference in performance.

    Cisco had this to say about WiFi6 vs. WiFi6E

    https://www.cisco.com/c/en/us/products/wireless/what-is-wifi-6-vs-wifi-6e.html 

     

    The attached image shows the device connected to WiFi6E (6GHz).  I would not be surprised for it to have higher performance, although a Link Rate of 6Mbps is the lowest possible Link Rate.

    • donawalt's avatar
      donawalt
      Mentor - Experienced User
      Jul 28, 2024

      CrimpOn yes but Wifi 6 does faster than 1G - that's why I suspected the phone may be connected to 5 GHz - I see it all the time here, and with my Mac also. Whether it's an Apple or NG problem, no idea. But frequently it requires a WiFi toggle off/on or device restart. 900 Mbps looks suspiciously like the ceiling for 5 GHz.