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Forum Discussion
MS_1234
Jun 25, 2022Guide
Orbi RBRE960 constantly disconnects/connected with out internet
We’re you ever able to resolve this issue? I have the same exact problem. The outages are not limited to just Sonos- if affects everything from Chanberlain garage door openers, iDevices switches, euf...
FURRYe38
Aug 03, 2022Guru - Experienced User
Checking in on this to see if there is any updates or progress?
MS_1234 wrote:
Wow, thank you for your assistance and your info!
Please keep in mind that my WiFi disconnects are not limited to only when I boot up the 14 iDevices WiFi IoT switches. But I have a gut feeling that the WiFi disconnects I experience are related to when a new WiFi device is added to the WiFi network. Hence why I have this unconfirmed speculative gut feeling that it is either Armor or the router process in the RBR.
Answers to your questions:
1) I currently have a total of 88 devices connected. of those 88 devices: 18 devices are using 5GHz, 23 devices are using 2.4GHz, 20 devices are using the IoT 2.4GHz network, and 27 are wired devices.
2) I am not using the Guest Network, it is disabled. I only usr the regular WiFi network and the -IoT WiFi network
3) I do not have automatic emailing of router logs enabled.
Actions I will take and report back on:
1) I will be on the lookout for the private message. Thanks!
2) I will remove the middle satellite, which will drop me down to the RBR and a single RBS. Note that I will need to go back to a wired backhaul between them, as the distance between the RBR (basement) and single RBS (second floor) is too great and only gets a "poor" wireless backhaul. (I was using the middle RBS is the intermediary between them)
3) I will setup reserved addresses for the iDevices switches, using the method as suggested. I will also add reservations for the other -IoT devices in my home. Please note that the iDevices switches and my other IoT devices (Chamberlain MyQ bridge, Eufy WiFi Cameras, and Honeywell Lyric alarm, Rachio irrigation, etc.) are all connected to the -IoT WiFi network.
Thanks,
Mark
MS_1234
Aug 07, 2022Guide
FURRYe38 thanks for checking in. No solution yet, but TC_in_Montana has been absolutely awesome and very busy communicating with me as we meticulously step through a detailed test plan. I assume you and he are synching the details at a high level summary, but let TC know if you would like to be copied to the messages.
For the rest of the world out there, yes there is a problem, likely multiple problems which is why it’s so frustrating to isolate and troubleshoot. Please open a case with Netgear and make some noise. The squeaky wheel gets the grease. Right now it appears that there is only one product team at Netgear and they are more busy fixing the lower-end hardware as it impacts more users. Netgear makes the best hardware, and these 960s are no exception to that. We just need to work out the kinks in the firmware and then all will be awesome.