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Forum Discussion
TheSiskoDax
Feb 10, 2022Tutor
Orbi RBRE960 once router power cycles or loses connection to modem wifi devices do not reconnect
Hello, this is the second time this has happened. The only way to resolve the issue the first time (after talking to support) was to do a full factory reset on the router. After the Orbi RBRE960 ...
Mikey94025
Feb 10, 2022Hero
TheSiskoDax wrote:After the Orbi RBRE960 router loses power OR internet from the modem (Motorola MB8600) then upon restart/reconnection of the router--none of my wifi devices can reconnect to the router. I have 62 wifi devices on my property. Last time this happened, I had to manually reset the router and then create a new wifi network/password and reconncect all wifi devices.
I'm sorry this is happening to you. My RBRE960 is running 6.0.3.85 - Is yours also running this version?
My AXE router has lost power and lost internet from my Xfinity XB7 a couple times last month and I did not experience the problems you describe, i.e., my many wireless devices reconnected as expected. Perhaps you have a bad unit and your hardware should be replaced?
FURRYe38
Feb 10, 2022Guru - Experienced User
Mikey94025 wrote:
I'm sorry this is happening to you. My RBRE960 is running 6.0.3.85 - Is yours also running this version? Yes.
My AXE router has lost power and lost internet from my Xfinity XB7 a couple times last month and I did not experience the problems you describe, i.e., my many wireless devices reconnected as expected. Perhaps you have a bad unit and your hardware should be replaced?