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Forum Discussion
dsolson
Jun 15, 2024Aspirant
Orbi RBRE960 Router - RBSE960 Satellite connection
Can’t get a purchased used RBSE960 Satellite to connect to my Existing RBRE960 router. I did a 15 sec factory reset on satellite. Boots up fine but when I go through the sequence to add the satellite ...
- Jun 17, 2024
I setup my old rbr40 as an AP and have it Ethernet connected to the RBRE960 network. Works perfect. I think you mean I have to get another RBSE960. I’m not going to sink more money into it at this point. Thank you again.
dsolson
Jun 15, 2024Aspirant
Thank you for your expertise input. I had just done that and after several IP address logins I was able to connect to the satellite RBSE960 and update the firmware to match the RBRE960 router. But I still can’t get the satellite to connect wireless. Power cycled all. The router web interface shows it as a device, not a satellite, when Ethernet connected. Doesn’t show it at all when wireless. I have done the app and web “add satellite routine” numerous times - lost count. No satellites found message every time. I have the satellite plugged in close to router and thinking maybe they will eventually connect and resolve. Wishful thinking?
FURRYe38
Jun 15, 2024Guru - Experienced User
Ok, try this, Under Advanced Tab/Advanced Settings/Wireless Settings there is a Generate button here. This is for the backhaul password. Lets press this and apply the change, then soon after, with the RBS in same room as RBR, press the reset button in back for 15 seconds then release. Don't use ethernet on the RBS for this. When the front LED seems to begin to pulsate WHITE or blink WHITE, say about a minute after you release the reset button, use the RBRs web page to ADD Satellite method, see if this can get the RBS to connect and sync. The web page will let you know if it failed or was successful.
- dsolsonJun 15, 2024Aspirant
Thanks FURRYe38. Tried it exactly as you stated and "Satellite Setup Failed" message. Any other ideas?
- dsolsonJun 15, 2024Aspirant
Here are some web router network setting pics if that helps.
I turned AX off for 2.4 and 5 ghz when I got the router. I asume that doesnt matter?
I use the IoT set hard at 2.4 ghz for amny devices in house with only one router as 5ghz doesnt hold well when farther away form router
- FURRYe38Jun 15, 2024Guru - Experienced User
No those don't matter.
Might try a 30-30-30 reset on the RBS and see if this helps to get it to connect.
Can try a full on factory reset on the RBR and see:
If any of this fails, possible the RBS is faulty.