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Forum Discussion

jaberle's avatar
jaberle
Aspirant
Apr 13, 2022

orbi RBRE960 vpn and Webex issues

Recently upgraded from RBR50 and experiencing issues with Webex video calling I use most of the day. This issue did not happen with RBR50 set up. Currently on v6.0.3.85. The issues is that the audio ...
  • jaberle's avatar
    jaberle
    Aspirant
    Apr 13, 2022

    thank you, the "Disable SIP ALG" was checked, I guess by default as I did not change this setting. 

    • KevinLiT's avatar
      KevinLiT
      NETGEAR Moderator
      Apr 13, 2022

      Hello jaberle ,

       

      I understand that you are having issues with your RBRE960 when using Webex. Can you give more information on the issues you are experiencing with the VPN as well?

       

      Look forward to hearing from you!

       

      Best,

      Kevin

      Community Team

      • jaberle's avatar
        jaberle
        Aspirant
        Apr 13, 2022

        After additional testing, it seems better when not using VPN while using Webex, but that does work for me, as I need to have VPN in to perform other work while webex is active. It was a thought that VPN might be causing the issue, just not sure. Again, that has not changed since moving to the new Router. With the RBR50 I had no issues with VPN active.

         

        thanks!