NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

fangruoyuan's avatar
fangruoyuan
Guide
Apr 10, 2021

Orbi RBS 850 IPV6 BUG

RBS wired to RBR850, PC wired to RBR850 can pass ipv6 test, PC wired to RBS850 can't pass ipv6 test.(cellphone, ipad wireless device connect to this rbs 850 can NOT pass ipv6 test) RBS 850 wireless b...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 11, 2021

Something to contact NG support about and let them know. 

Dd852's avatar
Dd852
Luminary
Apr 11, 2021

Thanks for the suggestion, but! While I like Orbi very much as a product, Netgear so-called "customer service" has been a horrible experience when I've tried it, and I'm one of the suckers who even paid for a longer service contract. I would not waste my time with it again. As a mesh router, it's great. But as a company, it has a lot to learn from, for example, Apple, waht customer service and support actually mean. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 11, 2021

    You can contact a forum moderator aswell:

    Blanca_O 


    Good Luck.