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ORBI RBS750 no longer stable in v4.6.3.7 - Possible downgrade assistance
Hi, was hoping I might get some help here as after calling Netgear I got met with "Everything appears to be fine", despite the fact the satellite no longer works. I have an Orbi 752 set with 1 RB...
I'd actually tried most of these options as I'd seen some of the previous posts and started trying everything out of desperation. I've sort of reached a point of a usable point, although probably not the optimal situation.
the router seems to be stuck on the v4 firmware, but I was able to downgrade both satellites to v3.18 and after a factory reset they connected up and are working normally. So basically I have two different firmwares running, but my speeds are actual normal and the coverage is stable now.
So, while definitely not a perfect option for anyone else stuck with a non working system after v4 you can
1. Go to the RBS750 support page and download the latest v3 firmware (I used the v3.18)
2. Plug into each satellite with Ethernet and manually load the downgrade and run it
3. Factory reset the router and set it up the satellites and internet
4. On one of the satellites I needed to do a factory reset on the satellite as it had a different login password after the downgrade and was showing solid purple.
5. I also set static ips for both of my satellitesIts not 100% perfect as I occasionally see out of sync messages in the logs, but the satellites themselves powered on and connected as blue and after a minute or two the light went out and they both have ~30 devices hooked up to them now with the router having another 40. Everything is getting decent speed tests and is able to work on the network. It's been stable for over 2 hours now, so I'm going to consider this a win as I had at most 5 mins of stability for the last 24 hours.
I'll probably leave my network in this split firmware state and hope that netgear can release some updated firmware that doesn't nuke the satellites soon!
Lets try installing v4 FW files on the RBS first and RBR lastly using wired PC and web browser.
After FW is updated on the RBS and RBR, I would factory reset the RBS and RBR and setup from scratch.
Also power OFF the ISP modem for 1 minute then back ON. Complete the setup wizard on the RBR. I would not sync the RBS just yet. Turn them OFF.
Setup the RBR and get it connected and test the stability of the RBR alone.
Then maybe sync 1 RBS and check stability again.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
I'd actually tried most of these options as I'd seen some of the previous posts and started trying everything out of desperation. I've sort of reached a point of a usable point, although probably not the optimal situation.
the router seems to be stuck on the v4 firmware, but I was able to downgrade both satellites to v3.18 and after a factory reset they connected up and are working normally. So basically I have two different firmwares running, but my speeds are actual normal and the coverage is stable now.
So, while definitely not a perfect option for anyone else stuck with a non working system after v4 you can
1. Go to the RBS750 support page and download the latest v3 firmware (I used the v3.18)
2. Plug into each satellite with Ethernet and manually load the downgrade and run it
3. Factory reset the router and set it up the satellites and internet
4. On one of the satellites I needed to do a factory reset on the satellite as it had a different login password after the downgrade and was showing solid purple.
5. I also set static ips for both of my satellites
Its not 100% perfect as I occasionally see out of sync messages in the logs, but the satellites themselves powered on and connected as blue and after a minute or two the light went out and they both have ~30 devices hooked up to them now with the router having another 40. Everything is getting decent speed tests and is able to work on the network. It's been stable for over 2 hours now, so I'm going to consider this a win as I had at most 5 mins of stability for the last 24 hours.
I'll probably leave my network in this split firmware state and hope that netgear can release some updated firmware that doesn't nuke the satellites soon!
OK, thanks for letting us know...
My setup has been working for quite a while, without a hitch. I also upgraded firmware on everything last night and have struggled getting back to a stable state.
My RBR750 is in AP mode (I have 1GB AT&T) since I can't take the AT&T router out of the mix. My previous setup was my two RBS750's were ethernet backhauled and everything was great.
After the firmware upgrade, I had to sync both satellites again and the only way I could get it to work was to disconnect the ethernet backhaul and let them use 2.4Ghz. The satellites 'acted' like they were fine, booted and then had the blue LED for a couple of minutes. However, they weren't sync'ed at all. Another strange behavior is that prior to the upgrade, they were listed in my DHCP as RBS750 and now they show as an unknown string. The RBR750 shows properly.
I hope there is a new firmware released soon as I enjoyed the extra distance/bandwidth the ethernet backhaul provided.
After the FW update, did you power OFF fully the RBR and RBS?
Try a factory reset and setup from scratch?
wrakoski wrote:My setup has been working for quite a while, without a hitch. I also upgraded firmware on everything last night and have struggled getting back to a stable state.
My RBR750 is in AP mode (I have 1GB AT&T) since I can't take the AT&T router out of the mix. My previous setup was my two RBS750's were ethernet backhauled and everything was great.
After the firmware upgrade, I had to sync both satellites again and the only way I could get it to work was to disconnect the ethernet backhaul and let them use 2.4Ghz. The satellites 'acted' like they were fine, booted and then had the blue LED for a couple of minutes. However, they weren't sync'ed at all. Another strange behavior is that prior to the upgrade, they were listed in my DHCP as RBS750 and now they show as an unknown string. The RBR750 shows properly.
I hope there is a new firmware released soon as I enjoyed the extra distance/bandwidth the ethernet backhaul provided.