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Forum Discussion
rdnarrs
Apr 06, 2022Aspirant
ORBI RBS850 update of Firmware from V4.6.3.16_2.0.51 to V4.6.7.13
I received an email from Netgear that there was an important Security Firmware update for my RBR850 system and I should update. I went to the Advanced / Administration / Firmware update section of t...
- Apr 09, 2022
I tried a initial install with the same results, router and one satellite OK. I decided to try to update the firmware on the remaining satellite and the router hoping that it was a firmware incompatibility issue.. The satellite took a longggggg time to go from 99% to up and running (20 minutes.) After the updates and powering all 3 of the units off and on, everything came up roses - so it must have been a firmware incompatibility from
V4.6.3.16 to V4.6.7.13. This issue can be closed.
FURRYe38
Apr 07, 2022Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
For future FW updates, I recommend following the manual FW update process, download the FW files. Update the RBSs first using there web page, then update the RBR lastly using it's web page.
- rdnarrsApr 07, 2022Aspirant
Thanks for your response. I have done several factory resets of the Router and 2 satellites to no avail. I have not tried a base reinstall, which I assume you mean both router and satellites, and will try that though there are no specific instructions on how to do a base install from an operating configuration. I assume just unplug everything and start with the read QR code on the 850RBR.
When I did the satellite firmware upgrade it was a manual upgrade using the exact instructions referenced in your reply. When I went to status (last step) there was nothing there.
I will write an update on what happens as long as I can get my internet connection up and running.
- FURRYe38Apr 07, 2022Guru - Experienced User
What web browser did you use?
Did you update the RBSs Fw using the RBS web page or thru the RBRs web page?
I recommend using a web browser and PC to setup the RBR first after a factory reset. Walk thru the setup wizard here, skip adding the RBS. Once the RBR is setup, then take one RBS at a time, while near the RBR or in same room and wirelessly sync the RBS to the RBR. Wait for the front LED to turn BLUE then OFF. Once off, so same for 2nd RBS. Once fully synced and checked, power off the RBS and place back in to normal remote locations.
- rdnarrsApr 09, 2022Aspirant
I tried a initial install with the same results, router and one satellite OK. I decided to try to update the firmware on the remaining satellite and the router hoping that it was a firmware incompatibility issue.. The satellite took a longggggg time to go from 99% to up and running (20 minutes.) After the updates and powering all 3 of the units off and on, everything came up roses - so it must have been a firmware incompatibility from
V4.6.3.16 to V4.6.7.13. This issue can be closed.