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Forum Discussion
Orbi RBSE960 Internet Dropping all the time
Wifi has strong signal everywhere around the house, but the internet goes down all the time over wifi. I have 3 satellites that are all wired to the router. Anyone else having issues with the wifi co...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰️
How are the RBS ethernet connected to the RBR? Directly or is there a LAN switch/patch panel in between?
Brand and model# of LAN switch if one is present?
What CAT# Lan cable are you using? CAT6 STP is recommended.
Are the RBS using the 1Gb or 2.5Gb LAN port in back?
What channel configurations are currently set on the router?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.