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vsogekr9's avatar
vsogekr9
Aspirant
Aug 02, 2024

Orbi RGR 750 - Keeps Dropping and Reconnecting

Hi everyone, as the title says I have an Orbi RGR750 with 2 satellites and I notice that my devices keep dropping and reconnecting. I'm assuming that since it's a mesh network they are bouncing between 2.4 to 5.2. I was wondering if there is anything I can check or do to stop this from happening?

1 Reply

  • Do front LEDs turn PINK when then happens on the RBR or RBS? 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    How many RBS are deployed? 
    What is the size of your home? Sq Ft?

    What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

     

    What channel configurations are currently set on the router?  

    Any Wifi Neighbors near by? If so, how many?

     

    Has a power off for 1 minute then back ON with the ISP modem and router and RBS been performed?

    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    https://www.reddit.com/r/NETGEAR/comments/1ehq2ft/orbi_rgr_750_keeps_dropping_and_reconnecting