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Forum Discussion
Serranopr
Sep 18, 2021Tutor
Orbi Router & Satellites make slight static or fizzing noise
I've noticed my new Orbi Router and the satellitesl all make a very slight noise that can be heard from the Ethernet ports. You have to have your ear to the ethernet ports to hear it, and others in ...
Serranopr
Sep 18, 2021Tutor
Hi Validus--that is not the issue. The noise is coming from the router, and each satellite--meaning the device itself is actually making it. There is nothing else mounted near the units. It is extremely faint, but just enough that I've heard it, and a friend who also installed Orbi's verified his do the same thing. I'm an electrical engineer, so again, my concern is what inside the Orbi would create audible sound...like an open soda pop can making a very faint fizzing sound?
Validus
Sep 18, 2021Luminary
Ahh, well my only other idea which might cause that is if there's a DC-to-DC converter inside. What voltage/wattage is your power supply and is your house quite old (or has dirty power)? Does it still occur from a different power plug (or try at a friend / neighbour house)?
- SerranoprSep 18, 2021Tutor
My house is relatively new, I would not expect the 120VAC utility power to be an issue. The slight fizzing/static noise was also verified by a neighbor a couple of miles away on his Orbi's that he had installed recently. At first he said no noise, but then when he put his ear directly to the Ethernet port side of the Orbi he could he the slight fizzing like sound. I would not think even a DC-DC converter inside would make that noise, but I don't know what's inside.
Again, would like to have someone verify they've heard it, and Netgear provide a reason why it occurs.
- ValidusSep 18, 2021Luminary
I don't hear it from mine at all, not even a whisper from the router or satellites, using Orbi RBK853. However, we use 240V here and have grounding. The power adapters for each Orbi device is however 12V and 3.5A.
I would of expected the power adapter or even the Optical Network Terminal (if connected with fiber) to be making a very slight hum, instead of the Orbi. I have noticed some power bricks doing that before, yet it's harmless and runs fine. A low level of buzzing might be normal.
As for if it's more a fizzing/pops, that could be capacitor about to fail. You would know, because it will suddenly just die if a day or two. Not likely if all the devices are doing it.
Leave it alone, but keep an eye on it. If it's rather new, it might just settle over time. Otherwise, RMA it if it's really loud and annoying.