NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi Router + Schlage Encode Smart Lock
Hi Everyone, I have an Orbi AX5400 Tri-Band Wifi 6 Router (RBR760) and Schlage Encode smart locks on our home. The locks CONSTANTLY disconnect from Wifi and it is incredibly frustrating. I've tr...
Hi!
It does it at least 3-5 times a week. Sometimes it's one lock. Sometimes it's both. Eventually they just re-connect; sometimes in minutes, sometimes in hours, sometimes in days. Very inconsistent. Yesterday they were both off at the same time all day. Usually they reconnect on their own.
I'll have to look into an analyzer app. There is no other way to distinguish 2.4 vs 5 that I'm aware of based on all my research. I don't think there is a way to set up two separate networks with the Orbi either (like to where you can pick one over the other).
What Firmware version is currently loaded on the RBR and RBS?
What Firmware version is currently loaded on the RBR and RBS?
RBR: V6.3.8.5_1.4.80
RBS: V6.3.8.5
OK, just checking. Be sure that you don't update the RBR to any RBK750 series FW. Though it can update it, there is NO FW updates on v7 for the RBS that come with the RBR750 in the 760 series kit. So keep with the 760 series FW on both RBR and RBS for your 760 series kit.
I don't know if or when NG will put something out for the 760 series kit.
Lets try this, try turning down the power output of the RBRs wifi radios from 100% to 25% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
katiejim1214 wrote:
What Firmware version is currently loaded on the RBR and RBS?
RBR: V6.3.8.5_1.4.80
RBS: V6.3.8.5
Hi! Doing this now - do I adjust both the 2.4 and 5 or just one or the other?