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Forum Discussion
Orbi router not connecting to working modem
Internet provider: Cox Equipment: Arris Surfboard modem (SB 6190) (new) Netgear Orbi router (couple of years old, obtained secondhand) Issue: The router is absolutely not able to pick up...
What model Orbi system do you have? RBK?
What Firmware version is currently loaded?
Your brand and model modem has a long standing vulnerability. Might consider getting into something else.
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.