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shareece's avatar
shareece
Aspirant
May 13, 2024

ORBI ROUTER RBRE960 RANGE SUDDENLY DIMINISHED

I have had the Orbi mesh system for 15 months.  All has been working fine until now.  All of a sudden, I have a dead zone nearby the router in my living room.  I have high internet speed while standi...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 24, 2024

Any progress on this? 

shareece wrote:

I have had the Orbi mesh system for 15 months.  All has been working fine until now.  All of a sudden, I have a dead zone nearby the router in my living room.  I have high internet speed while standing next to the router (900MBS), but when I walk just 12 steps toward my living room, where I also used to experience high speeds, I now have a totally dropped signal.  I reset the router and that did not help.  Support is no help after 12 months.  Satellites are operating just fine.  Nothing has changed physically in the space to cause this issue.  Has anyone experienced this type of issue?  I tried searching previous posts but I couldn't find anything that helped.