NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Blitzn
Aug 18, 2023Follower
Orbi RPK353 first install says no internet
Trying to install Orbi for the first time but on installation says no internet. But can get Internet working with old router. Have power cycled etc but no change. Tried via app and webpage but nothin...
michaelkenward
Aug 19, 2023Guru - Experienced User
Blitzn wrote:
Trying to install Orbi for the first time but on installation says no internet. But can get Internet working with old router.
By RPK353, I assume that you mean the RBR350 router that comes with the RBS350 satellites.
Connect through what? A modem/gateway/ONT? What is it? Make and model?
What happens when you try?
What says no internet?
You might find more on your device in the appropriate section of this community:
Orbi WIFI 6 (AX) AND Wi-Fi 6E (AXE) Mesh Systems - NETGEAR Communities