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Bordigles's avatar
Bordigles
Tutor
May 26, 2023
Solved

Orbi Satellite disconnets when streaming video

I have an RBR350 with four RBS350 satellites. My LG TV is connected by RJ45 to one of these Satellites which in turn has a wired connection to the Router via a switch. When streaming videos from my S...
  • plemans's avatar
    plemans
    May 26, 2023

    Have you tried changing what channel you're using for the 2.4ghz and 5ghz? 

    the 350 series is only dual band so is a bit more sensitive to interference/high bandwidth than the tribands. 

plemans's avatar
plemans
Guru - Experienced User
May 26, 2023

What happens if for test, you swap out the satellite with another switch so it goes router----switch----switch---tv. 

Bordigles's avatar
Bordigles
Tutor
May 26, 2023

Thanks for your reply

 

Sorry, I have given the wrong config.

The satellite is not connected to the router by copper, only wireless. See attached image map

 

 

 

 

 

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 26, 2023

    Have you tried changing what channel you're using for the 2.4ghz and 5ghz? 

    the 350 series is only dual band so is a bit more sensitive to interference/high bandwidth than the tribands. 

    • Bordigles's avatar
      Bordigles
      Tutor
      May 26, 2023

      I'll try that thanks. It was set to auto, I'll try one of the higher DFS channels, they look pretty clear in my location.

       

      Andy

      • plemans's avatar
        plemans
        Guru - Experienced User
        May 26, 2023

        DFS tends to work pretty well unless you have radar in the area. Then its pretty sketchy. 

        If it doesn't help, try the higher non-dfs channels.