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Bordigles's avatar
Bordigles
Tutor
May 26, 2023
Solved

Orbi Satellite disconnets when streaming video

I have an RBR350 with four RBS350 satellites. My LG TV is connected by RJ45 to one of these Satellites which in turn has a wired connection to the Router via a switch. When streaming videos from my S...
  • plemans's avatar
    plemans
    May 26, 2023

    Have you tried changing what channel you're using for the 2.4ghz and 5ghz? 

    the 350 series is only dual band so is a bit more sensitive to interference/high bandwidth than the tribands. 

Bordigles's avatar
Bordigles
Tutor
May 26, 2023

Thanks for your reply

 

Sorry, I have given the wrong config.

The satellite is not connected to the router by copper, only wireless. See attached image map

 

 

 

 

 

plemans's avatar
plemans
Guru - Experienced User
May 26, 2023

Have you tried changing what channel you're using for the 2.4ghz and 5ghz? 

the 350 series is only dual band so is a bit more sensitive to interference/high bandwidth than the tribands. 

  • Bordigles's avatar
    Bordigles
    Tutor
    May 26, 2023

    I'll try that thanks. It was set to auto, I'll try one of the higher DFS channels, they look pretty clear in my location.

     

    Andy

    • plemans's avatar
      plemans
      Guru - Experienced User
      May 26, 2023

      DFS tends to work pretty well unless you have radar in the area. Then its pretty sketchy. 

      If it doesn't help, try the higher non-dfs channels. 

      • Bordigles's avatar
        Bordigles
        Tutor
        May 30, 2023

        It looks like this has fixed it. Many thanks for your help.

         

        Andy