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Forum Discussion
RobertHD
Aug 31, 2021Guide
Orbi Satellite RBS750 disconnected and can't reconnect to RBR750
Orbi satellite RBS750 1 disconnected from the RBR750 after running like a top for 2 years. Internet speed was awesome everywhere in the house. RBR750 is in the basement directly connected to th...
FURRYe38
Aug 31, 2021Guru - Experienced User
What happens with the one RBS if you connect it directly to the back of the RBR with a ethernet cable?
Possible your one RBS maybe faulty...
RobertHD
Aug 31, 2021Guide
They say great minds think alike. So, I'll chaulk my/your possible solution up to sheer luck because my mind just isn't that great!
While going through my morning routine, I thought that if the RBR can't find the RBS wirelesssly, why not try wired using the web site interface rather than the mobile app? Heading downstairs now.......
Nah!
No matter how I sequence the RBS connection (wireless or ethernet to the RBR) and/or reboot the RBR and/or reset the RBS, I cannot get the RBS to a solid white state. It always does a fast white blinking and then slow white pulse.
- FURRYe38Aug 31, 2021Guru - Experienced User
I recommend you open up a support ticket and reference this thread and see what your options are for the RBS. Seems like the RBS maybe faulty since the other RBS is working. https://www.netgear.com/support/#
- FURRYe38Sep 05, 2021Guru - Experienced User
ALL USERS of the 7 series Orbi AX system, please contact NG support by opening a support ticket and contact NG and ask them for the beta that seems to be avialable for the 7 series that seems to be directed to fixed what everyone with a 7 series has been having problems with:
https://www.netgear.com/support/#
For user out of warranty, contact Blanca_O and DarrenM and send them a PM and ask for the beta.
Good Luck.