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Forum Discussion
Orbi satellite refuse to connect
If stay in the satellite management web for long time(already log out,just not close the tab) Or if you log in serval times a day, and you may have the error “refuse to connect “ the only thing you ca...
What FW version are you using on the RBR and RBS?
Has a factory reset been performed since last update on the RBR and RBS and setup from scratch?
The RBS is connected to the back of the RBS or is there a LAN switch in between the RBR and RBS?
Ensure the LAN cable is of good quality between the RBR and RBS. CAT6 is recommended. Swap LAN cables to test.
Test the RBS near the RBR with a different cable as a test.
All latest firmware(3.2.17.12), rbs850 connects wired directly to RBR850 (cat6) I have done all things you mentioned. It is a firmware issue.
Does the RBS connect wirelessly? I've not seen this with mine. I have two wire thru LAN switches.
- Two rbs850 wired, one rbs850 wireless. 192.168.1.X refuse to connect happened for the two wired rbs850.(as I said, if you stay in the page too long check devices or log in several times a day, you may see it)
How long do you stay in the RBS web page?
fangruoyuan wrote:
All latest firmware(3.2.17.12), rbs850 connects wired directly to RBR850 (cat6) I have done all things you mentioned. It is a firmware issue.was this question ever answered?....It is a firmware issue??
I think this is a bug. But the NG support engineer only confirmed the satellite open wifi issue(they repeat it with my config file)
Keep in contact with NG support then.
I left mine running and the pages logged out. After a while I was still able to access my RBS.
