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Forum Discussion
Orbi Satellites reflecting "unknown" status on their IP web page
ORBI RBR850 with 2 Orbi RBS850 satellites. Firmware Version 7.2.6.21_5.0.20 I discovered an issue with the connected device information showing under the IP addresses for both my Orbi satellite...
If any of these devices are phones or pads, Be sure to disable any MAC address randomizers on these devices while at home: https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
BE sure FW is updated on the RBS and RBR as well.
Might try a factory reset and setup from scratch as well.
Users are encouraged to report problems to NG support as well:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/about/contact-us/
reedaf4 wrote:
ORBI RBR850 with 2 Orbi RBS850 satellites.
Firmware Version 7.2.6.21_5.0.20
I discovered an issue with the connected device information showing under the IP addresses for both my Orbi satellites. On each sateliites' web page, there are several of my devices showing "unknown" status for several of my wireless devices. Some show unknown status for the IP address, others show unknown information for the device's IP address, others show unknown status for both IP and device name.. Is there any way to fix this?