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Forum Discussion
Orbi shutting down with high downloads (orbi RBR750)
Hello everyone, I have a strange issue with my orbi router. Setup : Comcast modem (bridge mode) - Orbi router (with 2 satellites) - Computer (windows/Linux) connected with cable. Orbi firmware...
yes, sorry I searched the forum badly
So it seems the only solution is to downgrade the FW to v3 ?
I called the help but they did not know what was wong.
No sure if the problem was resolved by downgrading.
I recommend contacting NG support and let them know what your seeing along with including the link I sent as well.
I tried to reproduce on mine and couldn't so this seems more particular for some of use with more partiuclar configurations and services that your downloading from thru the ORbi that causes this problem. Possible HW fault as well. Something NG needs to look into for you.
yes, I can reproduce it 100% with battle net and steam.
I need to change my cable to be sure it is not a hw issue on my side. I will contact support again, thank for the quick answer FURRYe38
What is the brand and model# of the ISP modem your using?
Try putting the modem into router mode again, then configure AP mode on the RBR and test the downloads.
Ya I tried on BN and Steam on mine. Nothing reproduce. I had a CM1200 at the time I tested.
If you can reproduce this with /Debug.htm debug log capture running at the time you can reproduce this, would be good to get these to NG support.
my modem is : the Comcast Xfinity Technicolor CGM4140COM
Yes, my next step is configure the AP mode on the RBR. I will keep the thread updated