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Forum Discussion
Cragson
Jan 04, 2025Aspirant
Orbi slow and now no internet after factory reset
I have an RB850 router which seemed to have slow throughput. Now it has none at all and says there is no internet. I have checked/renewed cables, performed factory resets a few times. Our speed ou o...
plemans
Jan 04, 2025Guru - Experienced User
1. what's it connected to "in the wall?" The orbi's tend to be sensitive to double nats
2. when you were getting 90mbps, did you pull up the wan/lan statistics to see if it was connected at gigabit speeds? or just 100mbps.
- CragsonJan 05, 2025AspirantHi. It is connected to an Interno XG6746 broadband switch. In the wall
Don’t know how to pull up the WAN/LAN stats. How do I do that?- plemansJan 05, 2025Guru - Experienced User
the inteno is more than just a "switch". Its a l2 managed switch. It puts you in a double nat if not setup properly. Might contact whomever gave you (isp/person) the switch to figure out how to put the netgear into the inteno's dmz. Or you can try the netgear in access point mode. to prevent the double nat.
here's how to check the connection link
How do I display Internet port statistics on my Nighthawk router? - NETGEAR Support