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Forum Discussion
HJJONES01
Apr 02, 2024Aspirant
Orbi speeds on RBS850 are much slower since switching to Fiber Internet with Nokia modem
I just upgraded to fiber internet yesterday since it recently became available. When doing the Orbi internal app speed test, it is showing over 1GB up and down. However when doing the speedtest.net a...
- Apr 24, 2024
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
HJJONES01
Apr 03, 2024Aspirant
Yes I will make sure he tries option 2. I think this was one of the things he wanted to try later today when he calls me back. They have to figure out something because my "upgrade" to fiber internet after all of these years of waiting has turned into a downgrade from my 500MB cable ISP. With cable I was consistently getting in the 500's or slightly below or above using my same Orbi setup. So something has to be done to open it up or I may have to revert back to cable ISP. I still have not cancelled it but the modem obviously was disconnected and put aside to be returned.
I will provide an update later. Thanks again for the suggestions.
HJJONES01
Apr 03, 2024Aspirant
After speaking to the technician, he is telling me the bridge bypass would be a lengthy process for them and they do not want to pursue that option. For testing purposes, he bumped me up to their 2.5GB fiber tier. When I did the internal Orbi speed test, I saw 2319.41 Mbps down and 2236.02 up. However, when we did the speed test on ethernet connected iMac it was only 900 range down and up as it was when I was at the 1GB tier but that is a hardware limitation it seems.
My question though is whether that internal speedtest on Orbi app is it expected that the satellites would see that same 2319/2236 speed? Or maybe slightly below? Because doing the speedtest on my apple devices, I am still only seeing 700MB down range in the room with the Orbi router. Then in the living room and upstairs I am only seeing 200-300MB range.
I understand the double NAT may still be impacting but is there anything else limiting the speed at the two satellites and what does that internal speed the Orbi App speed really mean because I am not seeing that translated to the Satellites or on wireless speed tests which I know I may be limited on those devices to 1GB or less.
- FURRYe38Apr 03, 2024Guru - Experienced User
Internal speed test on the RBR is from the RBRs 2.5Gb WAN port out to the ISP modem. So ya, the speed test on the RBR should now near those speeds. Wifi speeds on the RBS should be near that as well, however you'd need a 4x4 MIMO wifi supporting devices to test that out. Connection if the RBS are close enough and the signal is good enough between the RBR and RBS should be 2400Mpbs. Distances and building materials will effect this.
And the speed seen at the iMac when ethernet connect is to spec as well since the LAN ports on the RBR and RBS are 1Gb only. So you won't see anything over 1Gb here.
- CrimpOnApr 03, 2024Guru - Experienced User
HJJONES01 wrote:
when we did the speed test on ethernet connected iMac it was only 900 range down and up as it was when I was at the 1GB tier but that is a hardware limitation it seems.
Exactly. The RBR850 LAN ports are gigabit Ethernet. It is physically impossible to transmit more than "just under" one gigabit through that port. If the speed limit on my street is 35 miles per hour, it doesn't matter what the speed limit is on the interstate.
- HJJONES01Apr 04, 2024Aspirant
Thanks again for the responses. It is looking like the bridge mode option for the ISP router is not an option. I am inquiring with them to see if they have an available modem only ONT device. But as I finally got around to reading the link you all posted regarding double NAT solutions. My question is, how do I setup my Orbi router as an Access Point only if this becomes my last option?
Pasted text from that double NAT link:
If your NETGEAR or Orbi router is connected to an ISP gateway, you can resolve double NAT issues by putting your ISP gateway in bridge mode or turning the gateway’s WiFi off and putting your NETGEAR or Orbi router in access point (AP) mode.
We recommend that you put your ISP gateway in bridge mode for best network performance. If you can’t put it in bridge mode, you must turn its WiFi off and put your NETGEAR or Orbi router in AP mode. Some router features are disabled in AP mode.
- FURRYe38Apr 04, 2024Guru - Experienced User
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
- HJJONES01Apr 04, 2024Aspirant
Thanks. Sorry I should have known when I asked how to switch to AP mode that it was already in the original text.
I did have the ISP technician turn the wifi back off the Nokia router and I have switched my RBR850 to AP mode. Initially it did not seem to make much difference on my speed tests from my phone and iPad. But I just connected ethernet directly to my living room satellite (RBS850) and I got 405 down and 801 up. I think the upload speed may be better than the first time I tested hardwired to that satellite. But the download speed is only slightly higher. My main concern is consistency throughout the house like I saw with the cable internet prior to switching to fiber 3 days ago. I will continue to test.
But the better news is that the ISP tech is working on a bridge solution and plans to have something ready to bring to my house by next Tuesday. So when he can provide a bridge solution then I will switch Orbi back to Router from AP where I have it now. Hopefully that may provide even better results? Still do not understand why my satellites are not reproducing the same speeds as the Orbi Router.
- FURRYe38Apr 05, 2024Guru - Experienced User
Building materials and placement and distances will impact and be a factor in how RBS Wi-Fi performances are seen at the RBS. May not be the same as what you see at the RBR.
- HJJONES01Apr 05, 2024Aspirant
I understand structure impacts but in my case the only thing that has changed since I purchased this current Orbi 2 years ago is that 4 days ago I switched from cable internet to fiber. Currently in AP mode until the ISP can provide a bridged solution for their router/modem.
- HJJONES01Apr 10, 2024Aspirant
Can someone tell me if there is a setting on a mobile device that controls the switching from one Wifi beacon/satellite to another? The reason I ask is that I notice when doing speed tests in my office and then walking into another room to do another speedtest, it seems the results are much lower initially in the other room. Unless I turn off Wifi and then let the phone reconnect to the nearest Wifi source. Does some setting control that automatically happening?
Also, against better judgement, I picked up a 3rd RBS850 Satellite since they were on sale on Amazon. I have not connected it yet but was first waiting to see what improvement I get today when my ISP tech is bringing over a bridge device to replace their Router/Modem solution. I am hoping that alone gets me the same coverage with consistent signal as I was getting with cable. But after that, I will try to add the new Satellite maybe upstairs in the room above my office then maybe it will link better to the main router and then conversely have a better connection to my other upstairs satellite on opposite side in my master bedroom and with the downstairs satellite located in the living room below the master bedroom area. If not I will return the satellite.
- FURRYe38Apr 10, 2024Guru - Experienced User
Some devices should have a feature called "Roaming". This is an automatic feature that should, in theory, help the wandering device to connect from one signal to another, when and if the signal gets to a low or bad state, the device, should seek out and connect to a better signal. However, depending upon development and testing of this feature, no body really knows how well this feature works. There is no manual connection adjustments on mobile devices. Best way to get a good signal is to shut off the wifi radio on the device for 5 seconds then back ON, specially for speed testing.
- HJJONES01Apr 10, 2024Aspirant
After switching my Nokia router out with a bridged Nokia modem, I am seeing similar speed tests. So now I am experimenting with my 3rd Orbi Satellite RBS850.
I put it on top of an entertainment center in my workout room. Initial speed tests are still disappointing. But I am wondering if it would make a difference if i hardwired the two upstairs satellites since I just realized I have an ethernet run between that workout room and my master bedroom to connect a security camera NVR to the master bedroom via ethernet.
Would running ethernet between two satellites make a difference?
- FURRYe38Apr 10, 2024Guru - Experienced User
Not in between the RBS, you can daisy chain connect them to the RBR via ethernet:
- HJJONES01Apr 10, 2024Aspirant
Thanks for the clarification. I wish I could hardwire from the router but I cannot get Ethernet through the floor on opposite side of the room. For now I may just hardwire my streaming device to the new satellite. This may help with that at least. But looks like I have run through my options on this one. I will see how it performs.
- FURRYe38Apr 10, 2024Guru - Experienced User
Could check into some power line adapters in between the RBR and RBS if you think that might help. Have see other post about using them.
- HJJONES01Apr 10, 2024Aspirant
I forgot about power line adapters. I actually think I have some already but need to see what the ratings are. I would assume I would want to at least have a 1GB pass through. I am not sure the 2GB would be needed since my Orbi lan ports are capped at 1GB. I was comparing TP Link AV1000 and AV 2000.
One other question I reviewed the connection diagrams and I see you can daisy chain them. So I could use power line adapters between RBR850 and my workout room new RBS850. Then I think I can use the ethernet that is available between the Workout Room Satellite and the Master Bedroom Satellite. But then, could I rely on the wireless connection between Master Bedroom Satellite and the Living Room Satellite in room below? Or would I need power line connection between Master Bedroom and Living room to maintain the daisy chain?
- FURRYe38Apr 10, 2024Guru - Experienced User
Could PL from the RBR to the 1st RBS, then if you have ethernet between the 1st RBS and 2nd RBS, ethernet connect them here in between, would be a daisy chain.
Something to give a try with and see. - HJJONES01Apr 24, 2024Aspirant
The Power Line solution did not work so I just decided to pay a contractor to run ethernet line to my workout room. I am getting about 800 download and 900 up on that direct ethernet connection which now is going into my newest satellite. I also have a hard wire ethernet connection to my master bedroom satellite. I recorded a direct connected speed into my laptop of the ethernet in master bedroom of 765 up and 916 down. So that one is now plugged into that satellite in master bedroom.
Is there something I need to do in regards to rebooting the Orbi router and re-syncing to get full advantage of the now hardwired connection from my Orbi router to workout room satellite then hard wired to master bedroom satellite? My living room satellite still has to connect wirelessly.
The orbi app shows that I am hard wired on the two previously mentioned satellites.
- CrimpOnApr 24, 2024Guru - Experienced User
The Orbi should figure out that the connections are 'wired' and you need do nothing.
p.s. Although the Orbi 'app' is colorful and 'modern', my preference is to double check important details with the Orbi web interface. If Attached Devices says the connection is Good - Wired, then I believe it.
- HJJONES01Apr 24, 2024Aspirant
Thanks, I did double check on the web admin app and noticed the one in my master bedroom was back to a wireless 5GHZ. Then noticed it was the same on the phone app. So I power cycled that satellite and re-synced it and it is back to wired on the two upstairs satellites again.
So I will continue to monitor it and hopefully it improves some speeds around the house on wifi.
Thanks again for all the help.
- FURRYe38Apr 24, 2024Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡