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Orbi SpeedTest not working
Has anyone had a problem running the Orbi Speed Test from the App? I started having problems a few days after setup...it worked for several days, then stopped working. I contacted Netgear, reset th...
I had tried rebooting my router and other components multiple times with no luck. I was able to contact NG support (Rose) and she suggested that I do a factory reset. She walked me through it and actually did most of the reset remotely. It was then necessary to do a new system setup for my router. Rose stayed on the line while everything rebooted. When I tried the SpeedTest upon full system startup, it worked. It has been working since last Friday. It took about an hour, and I had to clear my schedule and family's schedule to enable full shutdown of my WiFi, but in the end, everything is working great now. I hope it works for you, too.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Does the speed test work from the RBRs web page under QoS use a web browser?
Does ooklas installable speed test app work from a wired PC and wireless mobile device?
Ookla test works, but not the test via the app.
Modem model: Motorola E31U2V1
I have not tried the Speed Test other than through the app or via the Ookla site.
Ijust tried the Speed test from the Orbi app, it worked fine for me twice. (I am on Comcast).
Try uninstalling the orbi app. Reboot your mobile device. Re-install the app, then run thru a NEW SETUP on the app. Then try the speed test again.
Fritzsche0529 wrote:Ookla test works, but not the test via the app.
I deleted the app, rebooted the device (iPad), reinstalled the app. I still have the same error.
speedtest within the app is working for me.. however history will not... I mean I just got my ax6000 yesterday, however i did do about 12-15 yesterday..they where all listed then today i woke up and they are all gone.. history is blank
