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Orbi SpeedTest not working
Has anyone had a problem running the Orbi Speed Test from the App? I started having problems a few days after setup...it worked for several days, then stopped working. I contacted Netgear, reset th...
I had tried rebooting my router and other components multiple times with no luck. I was able to contact NG support (Rose) and she suggested that I do a factory reset. She walked me through it and actually did most of the reset remotely. It was then necessary to do a new system setup for my router. Rose stayed on the line while everything rebooted. When I tried the SpeedTest upon full system startup, it worked. It has been working since last Friday. It took about an hour, and I had to clear my schedule and family's schedule to enable full shutdown of my WiFi, but in the end, everything is working great now. I hope it works for you, too.
Ookla test works, but not the test via the app.
Try uninstalling the orbi app. Reboot your mobile device. Re-install the app, then run thru a NEW SETUP on the app. Then try the speed test again.
Fritzsche0529 wrote:Ookla test works, but not the test via the app.
I deleted the app, rebooted the device (iPad), reinstalled the app. I still have the same error.
speedtest within the app is working for me.. however history will not... I mean I just got my ax6000 yesterday, however i did do about 12-15 yesterday..they where all listed then today i woke up and they are all gone.. history is blank
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Let them know what your seeing.Thank you.
BiGMERF wrote:speedtest within the app is working for me.. however history will not... I mean I just got my ax6000 yesterday, however i did do about 12-15 yesterday..they where all listed then today i woke up and they are all gone.. history is blank
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Let them know what your seeing.Thank you.
Fritzsche0529 wrote:I deleted the app, rebooted the device (iPad), reinstalled the app. I still have the same error.
The error I'm seeing is: "connection failed. If the problem persists try rebooting your router"
everything else seems to be working fine...connectivity is good throughout the house, the satellites are visible, all connected devices show up...I just can't get the SpeedTest to run.