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Solved
Orbi SpeedTest not working
Has anyone had a problem running the Orbi Speed Test from the App? I started having problems a few days after setup...it worked for several days, then stopped working. I contacted Netgear, reset th...
I had tried rebooting my router and other components multiple times with no luck. I was able to contact NG support (Rose) and she suggested that I do a factory reset. She walked me through it and actually did most of the reset remotely. It was then necessary to do a new system setup for my router. Rose stayed on the line while everything rebooted. When I tried the SpeedTest upon full system startup, it worked. It has been working since last Friday. It took about an hour, and I had to clear my schedule and family's schedule to enable full shutdown of my WiFi, but in the end, everything is working great now. I hope it works for you, too.
I can’t run the speedtest in the Orbi app either. Error recommends to reboot the router after over 20 configuration changes and reboot it still will not work. Speed test from Ookla works without error from windows app, web browser, iphone app just not from the Orbi app.
Connected to a MOFI4500 sim 7 V2 to Visible wireless. Modem setup in passthrough mode firewall on and off same result.
I have read about this and the only solutions I saw was to roll back the firmware. That was in a 2018 post so that is not possible for me.
The only other issue the modem has is my Carrier infinity touch t-stat will not wifi.
Oh BTW speedtest did work the for few days after setup so yes I may have selected a bad configuration option. I am not ready to do a factory reset to shotgun the problem yet.
ideas?
PS firmware V3.2.16.6_1.4.4