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Forum Discussion
suzimogavero
Nov 17, 2020Aspirant
Orbi SpeedTest not working
Orbi SpeedTest not working up until three weeks ago. Cannot find the issue as to why it would just stop working. Very dissapointed in Netgear as I paid top dollar for this mesh system and you would...
FURRYe38
Nov 20, 2020Guru - Experienced User
What model Orbi do you have?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the speed test app on the router not working or is the Orbi app speed test not working?
Are you testing with a wired or wireless device?
Neuton wrote:I have the same issue. I called Netgear support, what a disappointment they are. No solution, they want me to spend my time helping them document the issue. Also, the wired and wireless speed are terrible. Meanwhile I shelled out $500 for this frustration and dissatisfaction.
Firmware: 3.2.16.6
Verizon FIOS 1Gb - Router Verizon G3100
Neuton
Nov 20, 2020Tutor
RBK 753 Firmware: 3.2.16.6
Verizon Router G3100
ONT Verizon I-211M-L
The speed test fails on both. Using Speedtest.net shows very slow speeds both on wired and wireless connections.