Forum Discussion

Aspirant

Nov 17, 2020

Orbi SpeedTest not working

Orbi SpeedTest not working up until three weeks ago. Cannot find the issue as to why it would just stop working. Very dissapointed in Netgear as I paid top dollar for this mesh system and you would...

FURRYe38

Guru - Experienced User

Nov 20, 2020

Any progress on this?

Blanca_O

suzimogavero wrote:
Orbi SpeedTest not working up until three weeks ago. Cannot find the issue as to why it would just stop working. Very dissapointed in Netgear as I paid top dollar for this mesh system and you would think they would have all of the kinks worked out.

suzimogavero

Aspirant

Nov 21, 2020

No progress. Rebooted and same error. What a joke.

FURRYe38
Guru - Experienced User
Nov 21, 2020
What model Orbi do you have?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Is the speed test app on the router not working or is the Orbi app speed test not working?

Try udpating FW:
https://community.netgear.com/t5/Orbi-AX/New-Firmware-Out-Today/m-p/2005684/highlight/true#M9268

Orbi speedtest app is working for me: