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Forum Discussion

davebargh's avatar
davebargh
Aspirant
Mar 17, 2024
Solved

Orbi System - Internet slow on iPhones

I have an RBR750 (in AP mode) with 3 RBS750 Satellites. This is connected to a Sky Broadband modem with an FTTP connection. The Orbi system itself works fine and all devices are on the latest firmwar...
  • KevinLiT's avatar
    KevinLiT
    Mar 18, 2024

    Hello davebargh ,

     

    Welcome to the NETGEAR Community!

     

    I understand that you are having network issues with your iOS devices on your Orbi network. This issue may be caused by security features that are built into your iOS device. Users who have experienced this issue noticed an increase in network speeds by turning off their private IP address on their iOS devices. Please turn off your private IP address on your iOS devices to resolve this issue.

    To turn off the Private IP address please follow the directions listed below on your iOS device:

    1. Open "Settings"
    2. "Wi-Fi"
    3. Select the "i" icon next to your connected network
    4. Toggle off "Private Wi-Fi Address"

     

    Best,
    Kevin
    Community Team

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Mar 17, 2024

There is a possibility that the issue is with the iPhones, not the WiFi system.  It might be helpful to explore searching the internet for "iPhone Safari slow" and checking out iPhone web sites.

 

A number of people who post on the Netgear community forum use Apple products, so maybe they will have information to share.  Just at first glance, this appears to an Apple issue rather than an Orbi issue.