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Forum Discussion
Solved
Orbi System - Internet slow on iPhones
I have an RBR750 (in AP mode) with 3 RBS750 Satellites. This is connected to a Sky Broadband modem with an FTTP connection. The Orbi system itself works fine and all devices are on the latest firmwar...
Hello davebargh ,
Welcome to the NETGEAR Community!
I understand that you are having network issues with your iOS devices on your Orbi network. This issue may be caused by security features that are built into your iOS device. Users who have experienced this issue noticed an increase in network speeds by turning off their private IP address on their iOS devices. Please turn off your private IP address on your iOS devices to resolve this issue.
To turn off the Private IP address please follow the directions listed below on your iOS device:- Open "Settings"
- "Wi-Fi"
- Select the "i" icon next to your connected network
- Toggle off "Private Wi-Fi Address"
Best,
Kevin
Community Team
Hello davebargh ,
Welcome to the NETGEAR Community!
I understand that you are having network issues with your iOS devices on your Orbi network. This issue may be caused by security features that are built into your iOS device. Users who have experienced this issue noticed an increase in network speeds by turning off their private IP address on their iOS devices. Please turn off your private IP address on your iOS devices to resolve this issue.
To turn off the Private IP address please follow the directions listed below on your iOS device:
- Open "Settings"
- "Wi-Fi"
- Select the "i" icon next to your connected network
- Toggle off "Private Wi-Fi Address"
Best,
Kevin
Community Team
Perfect - this seems to have solved the issue