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Forum Discussion

Baywatch's avatar
Baywatch
Guide
May 12, 2022

Orbi Tri-band Mesh WiFi 6 Router

Hi ... I have a n Orbi Tri-band Mesh WiFi 6 Router plus 3 satellites ... everything was and in working perfectly ... but now I cannot login to the Router ... I can't get to via local browser. I can login to each of the satellites and all functions seem to be working fine ... just can't login to even or even get the page to connect ... also can't get to it via iPhone App. I have tried rebooting everything. Any suggestions? I was hoping to avoid doing a "Reset" as I have a few rules, IP assignments, renamed devices, etc. Thanks

6 Replies

  • nanidanni's avatar
    nanidanni
    Guide
    May 12, 2022

    I have the same issue with my RBR750 too. Everything is working fine except that I cannot connect to the router to check on status or anything. It just happened recently, so I suspect that it might have been something with Orbi/Netgear service in the cloud than my actual router. Will wait few more days before I reset the router which will be a big trouble for 100+ devices that are connected to this wifi...

  • FURRYe38's avatar
    FURRYe38
    Guru
    May 12, 2022

    Factory reset and setup from scratch using a wired PC and web browser at HTTP 192.168.1.1. Don't use Orbi app.

      • FURRYe38's avatar
        FURRYe38
        Guru
        May 12, 2022

        We have no idea IF or when NG will be fixing this or how they will push it out. For immediate resolution, a factory reset is needed. Otherwise you can wait for NG to do something or make contact with NG support:

        https://my.netgear.com/support/contact.aspx

        Others have already posted that factory resets resolves this.