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Forum Discussion

EchostormFury's avatar
EchostormFury
Apprentice
Oct 30, 2019

Orbi Wifi 6 AX6000 Is a Disaster, Do NOT Buy!

I bought the Orbi Wifi 6 AX6000 kit and got it from Best Buy last week -- it is an absolute disaster! I documented my plight here: https://www.youtube.com/watch?v=zu4kB85W78c   Cons No backward c...
GrumpyandDopey's avatar
GrumpyandDopey
Aspirant
Nov 15, 2019

First, I'm a networking guy and wanted to replace my existing Orbi system with the new AX6000.  So far:

 

- My CM1000 keeps power cycling after the router has booted

- Says I have internet commection (this is of course before the modem cycles) but I don't

- No backward connectivity to the old system

- No support except for this fourm.

 

A complete disaster. 

EchostormFury's avatar
EchostormFury
Apprentice
Nov 15, 2019

So I've had some people criticize my intial thoughts and review on my video stating that this is a new hardware generation and that we should expect less from Netgear.  Here's my issue about that point though:

 

The issue with the original Orbi was it was new tech at the time, the Orbi Wi-Fi 6 has had years of development time as it is based on the same backhaul as the previous generations, even if it needed more time for software and hardware engineering then they should have taken it. It was vaguely pitched and not transparent of Netgear of what we were even getting. Many like me were hopeful that it was at least as developed as the prior generation which Netgear should have realized that we were going to compare it against, not just other random Wi-Fi 6 routers. If it sold it as an Orbi it should live up to the Orbi feature set. You wouldn’t expect the next Xbox or PS5 to do less than the previous generation without explicitly telling you so. Likewise I bet most people who preordered like me were expecting Orbi to perform at least where the previous generation did if not more so with Wi-Fi 6. This is the review cautioning that it does not currently. I agree, once it has all the features implemented I will probably buy it again.