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Forum Discussion
Orbi Wifi 6 AX6000 Is a Disaster, Do NOT Buy!
I bought the Orbi Wifi 6 AX6000 kit and got it from Best Buy last week -- it is an absolute disaster! I documented my plight here: https://www.youtube.com/watch?v=zu4kB85W78c Cons No backward c...
First, I'm a networking guy and wanted to replace my existing Orbi system with the new AX6000. So far:
- My CM1000 keeps power cycling after the router has booted
- Says I have internet commection (this is of course before the modem cycles) but I don't
- No backward connectivity to the old system
- No support except for this fourm.
A complete disaster.
Some additional information:
I have 2 AX6000 Orbi routers:
RBR850 (65L19979A13FB)
RBR850 (65L1997BA1408)
With the first one
Powered down my network. Started the CM1100 then plugged the RBR850 in and went through the setup steps. 30 seconds in while trying to download the new software release, my cable modem power cycled. This happened 4 times with the same result.
With the second one. Powered down my network. Started the CM1100 then plugged the RBR850 in and went through the setup steps. It said I had internet connectivity and the modem stayed up. While trying to download the new software release, it said I did not have internet access. This happened 4 times with the same result.
I’ve been asked by support to reset the RBR850s and try again which I will do. Netgear support is totally clueless.