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Forum Discussion
EchostormFury
Oct 30, 2019Apprentice
Orbi Wifi 6 AX6000 Is a Disaster, Do NOT Buy!
I bought the Orbi Wifi 6 AX6000 kit and got it from Best Buy last week -- it is an absolute disaster! I documented my plight here: https://www.youtube.com/watch?v=zu4kB85W78c Cons No backward c...
GrumpyandDopey
Nov 15, 2019Aspirant
Some additional information:
I have 2 AX6000 Orbi routers:
RBR850 (65L19979A13FB)
RBR850 (65L1997BA1408)
With the first one
Powered down my network. Started the CM1100 then plugged the RBR850 in and went through the setup steps. 30 seconds in while trying to download the new software release, my cable modem power cycled. This happened 4 times with the same result.
With the second one. Powered down my network. Started the CM1100 then plugged the RBR850 in and went through the setup steps. It said I had internet connectivity and the modem stayed up. While trying to download the new software release, it said I did not have internet access. This happened 4 times with the same result.
I’ve been asked by support to reset the RBR850s and try again which I will do. Netgear support is totally clueless.
FURRYe38
Nov 15, 2019Guru - Experienced User
Can you manually install the FW files for the RBS and RBR after downloading them to a wired PC. After loading the RBS first then RBR, factory reset the RBS and RBR and setup from scratch.
I'll check this out this evening or this weekend with mine. I just put my CM1100 online the other night. Will be putting my RBK852 back online this evening or weekend. Depending on when I can get some time.
GrumpyandDopey wrote:Some additional information:
I have 2 AX6000 Orbi routers:
RBR850 (65L19979A13FB)
RBR850 (65L1997BA1408)
With the first one
Powered down my network. Started the CM1100 then plugged the RBR850 in and went through the setup steps. 30 seconds in while trying to download the new software release, my cable modem power cycled. This happened 4 times with the same result.
With the second one. Powered down my network. Started the CM1100 then plugged the RBR850 in and went through the setup steps. It said I had internet connectivity and the modem stayed up. While trying to download the new software release, it said I did not have internet access. This happened 4 times with the same result.
I’ve been asked by support to reset the RBR850s and try again which I will do. Netgear support is totally clueless.