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Forum Discussion
Anyuser5454
Apr 25, 2020Guide
Orbi Wifi 6 downloads slower (1/3rd) than uploads
I am trying to figure out why my WiFi downloads are so slow compared to my uploads when no other devices are downloading. And the router speedtest clocks at my ISPs stated speed. I have 250 Mbit up...
- Apr 27, 2020Thanks for the follow-up questions!
Turns out that Ethernet speed test from MBP -> Orbi -> Fiber ONT I get 220-280 down (depending on server or when I run the test on a given server)/285 up (all servers). Similarly, when I connect via Ethernet directly into the Fiber ONT router I also get 220-280 down (depending on the server or when I run the test on a given server)/285 up. The difference between down and up seems to be the ONT or my service provider or something not related to the Orbi. Opened a ticket with them.
I tested the MBP using WiFi around the house to see if I saw the same speeds, with all other devices on or off the WiFi, and I saw the same results. Slightly slower down, 285 up.
Overall, issue does not seem to be the Orbi! Happy it’s working like it should. Thank you all for your troubleshooting suggestions and questions.
My RBR840 router and satellite RBS840 are running the latest firmware, V3.2.10.11 and V3.2.10.11 (same for both).
My ONT is DASAN Zhone Solutions, ZNID-GE-2424A1-NA. This is the link to the specs for that ONT,
https://dasanzhone.com/product/znid-ge-2400a1-series/
FURRYe38
Apr 26, 2020Guru - Experienced User
Ok. I use the app on my MBP.
Do you have other wifi devices using the internet whilst your testing or just the test devices only? Just making sure someone isn't downloading or streaming while your speed testing.
Are your wired speeds the same or are they different as well?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Anyuser5454
Apr 27, 2020Guide
Thanks for the follow-up questions!
Turns out that Ethernet speed test from MBP -> Orbi -> Fiber ONT I get 220-280 down (depending on server or when I run the test on a given server)/285 up (all servers). Similarly, when I connect via Ethernet directly into the Fiber ONT router I also get 220-280 down (depending on the server or when I run the test on a given server)/285 up. The difference between down and up seems to be the ONT or my service provider or something not related to the Orbi. Opened a ticket with them.
I tested the MBP using WiFi around the house to see if I saw the same speeds, with all other devices on or off the WiFi, and I saw the same results. Slightly slower down, 285 up.
Overall, issue does not seem to be the Orbi! Happy it’s working like it should. Thank you all for your troubleshooting suggestions and questions.
My RBR840 router and satellite RBS840 are running the latest firmware, V3.2.10.11 and V3.2.10.11 (same for both).
My ONT is DASAN Zhone Solutions, ZNID-GE-2424A1-NA. This is the link to the specs for that ONT,
https://dasanzhone.com/product/znid-ge-2400a1-series/
Turns out that Ethernet speed test from MBP -> Orbi -> Fiber ONT I get 220-280 down (depending on server or when I run the test on a given server)/285 up (all servers). Similarly, when I connect via Ethernet directly into the Fiber ONT router I also get 220-280 down (depending on the server or when I run the test on a given server)/285 up. The difference between down and up seems to be the ONT or my service provider or something not related to the Orbi. Opened a ticket with them.
I tested the MBP using WiFi around the house to see if I saw the same speeds, with all other devices on or off the WiFi, and I saw the same results. Slightly slower down, 285 up.
Overall, issue does not seem to be the Orbi! Happy it’s working like it should. Thank you all for your troubleshooting suggestions and questions.
My RBR840 router and satellite RBS840 are running the latest firmware, V3.2.10.11 and V3.2.10.11 (same for both).
My ONT is DASAN Zhone Solutions, ZNID-GE-2424A1-NA. This is the link to the specs for that ONT,
https://dasanzhone.com/product/znid-ge-2400a1-series/
- FURRYe38Apr 28, 2020Guru - Experienced User
Glad it's working well.
Enjoy. :smileywink: