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mariosomma's avatar
mariosomma
Aspirant
Apr 09, 2021
Solved

Orbi WiFi 6 Dual-band Router(RBR350) : Satellite does reconnect after a power outage of 6 hours

Hi There, I just purchased a RBR350 with a single satellite (I'll call this Sat 1).  All 2 devices are on the same firmware (V4.3.4.7_1.9.53). My network home  (Router + Sat1) was working fine and ...
  • vajim's avatar
    vajim
    Apr 16, 2021
    FURRYe38 wrote:
    mariosomma wrote:

    Hi There,

    Thx a lot for the reply..
     The mean distance between the router and satellite is closed to 16 feet. 16 feet is too close. 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

    16 is NOT too close

     

    MORE than 30 feet is too far

     

    please check this with Netgear support

     

    Christian_R 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 09, 2021

What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

 

The RBS should auto re-sync if there was a power cycle. 

  • mariosomma's avatar
    mariosomma
    Aspirant
    Apr 13, 2021

    Hi There,

    Thx a lot for the reply..
     The mean distance between the router and satellite is closed to 16 feet. 
    But in order to have the to have the RBS discovered from the RBR I had to put the RBS  very close to the RBR (2 feet) and after a such a successfully discovery it seems the RBS is auto re-syncing in case of  a power cycle. 


    Unfortunately from the orbilogin.com portal I can see the RBS has a Backhaul status set to "Poor". Please refer to the attached for details.
    Indeed the devices attached to the RBS are experiencing a not good Wi-Fi covering signal (i.e, during a video conf call .. both the voice and the video are getting a lot of breaks.

    Any suggestion , experience to share please...?

    Thx a lot again..
    Ciao.,,Mario.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 13, 2021

      So the RBS will not re-sync unless it's 2 feet away from the RBR? 

      If so, then the RBK system needs to be checked either by NG or returned and get another set. The RBS should re-sync automatically at greater distanced beyond 2 feet. 30 feet should work as well. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 16, 2021
      mariosomma wrote:

      Hi There,

      Thx a lot for the reply..
       The mean distance between the router and satellite is closed to 16 feet. 16 feet is too close. 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

      • vajim's avatar
        vajim
        Master
        Apr 16, 2021
        FURRYe38 wrote:
        mariosomma wrote:

        Hi There,

        Thx a lot for the reply..
         The mean distance between the router and satellite is closed to 16 feet. 16 feet is too close. 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

        16 is NOT too close

         

        MORE than 30 feet is too far

         

        please check this with Netgear support

         

        Christian_R