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Forum Discussion
plainblackguy
Mar 03, 2020Tutor
Orbi Wifi 6 missing config command
I just bought an AX6000/RBK852. When I go to debug mode and enable telnet, I can log in fine. But the "config" command that was there on my old Orbi is missing. I need to be able to split my wifi int...
plainblackguy
Mar 03, 2020Tutor
Thank you so much for your reply. I've already sent the unit back to Amazon after reading a bunch of threads and realizing that Netgear doesn't seem to think this is a problem. I get that mesh networks are supposed to all be seamless between 5 and 2.4, but the reality in the smarthome market is very different right now and for the forseeable future. So I have returned my Orbi and bought the new Velop.
FURRYe38
Mar 03, 2020Guru - Experienced User
It's not a NG problem. Its how NG intends to use and design there systems. It works for the most part.
The main problem is that the client or IoT device mfrs limit there setup software to only the 2.4Ghz frequency. However they fail to realized that dual band devices like phone and pads can connect to either frequency and both frequencies are ON the same side of the network. So the phone or connecting devices or Orbi doesn't care which frequency for the setup device, it's the Mfrs setup software that seems to require the setup device, ie. phone or pad, to be connected to only the 2.4Ghz radio. Orbi AC helps with this with giving users the ability to disable the 5G SSID broadcast. We are hoping the NG will do the same for Orbi AX. If the IoT Mfrs put in 5Ghz support in there setup software for the setup phone or pad, users would be happy for this and we not be talking about this.
Good Luck.
- plainblackguyMar 03, 2020Tutor
No, it is a Netgear problem, but it's not a technology problem, it's a philosophical one. They choose to design a device in a way that does not meet the current market realities. I understand that if IoT device designers were smart they wouldn't design their devices the way they do. But the fact is that they do. And dreaming that you live in a world where things are as perfect as you'd like them to be is, rather than the world that you live in, is a huge mistake. I have no doubt that the Orbi is technically the best mesh router on the market. But a lot of the people interested in paying $700 for a pair of routers are the same people who are buying a lot of IoT and home automation devices. Some people may be willing to put up with the giant hassle of disconnecting from 5ghz (if that were even an option on Orbi, which it currently isn't) and turning off the broadcast for it and then messing around with your devices. But I'm not one of those people, and looking at the comments on the Netgear forums, it appears that there are thousands of people who are not those people. So while Velop is technically slightly inferior to the Orbi, from a philosophy and market reality perspective they are miles ahead.
- FURRYe38Mar 04, 2020Guru - Experienced User
Well you would be incorrect. This is a IoT Mfr problem alone. Again, 2.4 and 5Ghz are on the same network. Dual band devices support both frequencies, phones and pads. 2.4 Ghz only IoT devices will not care or ever see 5Ghz. This boils down to the IoT Mfrs setup software being limited to 2.4Ghz on the setup phone or pad. Nothing philosophical about it. Just technical. Other router mfrs letting users split the SSID is just covering up the real cause of the problem. Smart Connect works and has worked for years. These IoT Mfrs need to step up and better there users experience with there products. Should be that hard, however most IoT mfrs are based on build it as cheaply as possible with maximum return so there you have it. Philosophically speaking.
Glad you found something that works for your needs. Orbi works for others including me. Technically speaking. We do hope that NG will help Orbi AX users out with the implenation of letting users disable either SSID name though for IoT setup.Good luck.
- FireDawg00Feb 05, 2021Aspirant
This is a Netgear problem. Not just having IoT devices not connecting, it is the speed. Most of my devices in the house are 5ghz capable of gigabit speeds. When I want to us a device, they almost always connect to the 2.4ghz frequency and only at 144 Mbps. Now why would I pay $700 for a router, AX wireless cards for my computer and buy a laptop with AX capability to always (99% of the time) be limited to the 2.4 ghz slow band! My previous routers gave me the chance to name each band a different name so I can use my 2.4 when needed and force the 5ghz when I need. My IoT devices are fixed and do not move so a mesh network is not really needed for those devices because they do not move and need to bounce from one satellite to another. NG, really needs to get in line with its customer base and add the features it's customers want.
I understand that some customers do not care what band they are on or even care to understand what the bands mean or do; they just want it to work. But those customers do not buy a $700 router. I purchased this hoping to have some control of my own network and if I want to name my SSID different name’s I should have that capability. Naming an SSID does not change the function or reliability of the mesh network. I understand that 5ghz does not have the same distance capability as 2.4 but I purchased a device that covers and advertised 5000 SF home and I have a 3500 SF home. I think the 5 ghz would cover that.
Simply put, I want to control what band my systems connect to and NG should know this. Asking all the IoT manufacturers to play by NG’s rules is ridiculous! That is like Good Year asking all the care manufacturers to change how they build a car so it’s tires will fit. NG should be supporting all the IoT devices like all other companies do, including their own non-mesh routers.
Sorry for the long rant, but I have worked in the IT field as a System admin and Network engineer for over 20 years and in my professional and personal IT ventures I have never been more disappointed in a company’s stance on blaming the NG issues on other companies to conform to them. I have used NG for all my networking needs, and this will change my network supplier for work and home use.