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Forum Discussion

wfhuser11's avatar
wfhuser11
Follower
Oct 08, 2020

Orbi Wifi 6 (Model RBK753S-100NAS) compatibility with Canon MF733Cdw

We are having issues connecting the Canon MF733Cdw to the Orbi router -- I've seen a few articles several years back that state issues with frequency 2.4 G vs 5G.  Can someone outline the steps to ei...
Mikey94025's avatar
Mikey94025
Hero
Oct 08, 2020

You shouldn't have a problem with 5Ghz if you are connecting to wireless via the printer and it supports WPA2 - It can only see and list and will only connect to 2.4Ghz networks.  The issues with 5Ghz sharing SSID with 2.4Ghz occurs when a phone app is used to setup the device, so the phone's connection to 5Ghz confuses the app and the 2.4Ghz-only device on which wireless network to connect to.

 

For best Orbi AX system wireless compatibility with older wireless devices, go to orbilogin.com and under Advanced Wireless Settings set CTS/RTS threshold to 2347.  If that doesn't work try unchecking (disabling) AX mode for 2.4Ghz.